Frequently asked questions

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FAQ's Using MySmelly.com
Hint: If you are searching for something specific, use the "find" option of the browser (ctrl+f).

Account questions:

How do I register a new account?
I've registered. What can I do with my account?
How do I edit my profile?
How do I change my user name?
What do I do if I lose my password?
Can you delete my account?

Using the forums:

How do I start a new post?
How do I reply to a post?
How do I make a poll?
How do I quote a person?
How do I include a video in a post?
How do I put pictures in a post?
Why can't I edit and delete my posts at any time?
Can you remove some old posts of mine, I don't want them there anymore?
I just posted to the forums and received a message that it was a moderated forum, and I should wait. What does this mean?
Why are some of my posts being deleted?
I want to find some posts that I have posted before. How can I find them?
I marked all read by mistake, how do I undo it?
Why are anonymous posts allowed?
Why are controversial subjects and all anonymous posts moderated?
I have posted a question, but no one is replying, why?
Tips for getting answers!

Using the galleries:

How do I use the galleries?
How do I set my avatar/profile picture?
Who can see my pictures?

Member information:

How can I find more info about a member?
How do member's status' change? Why are some users regular members, senior members etc.?
It seems that the ranking of a member is based solely on the number of postings made by that user, however, does it apply to his/her English language & grammar knowledge?
How do I start a conversation (send a private message (PM)) to another member?

Other questions:

All the notification messages are sent to my bulk box even though after many times I've tried to put them back to my inbox. Does anyone know why?
What are Tags and how do I use them?
When I click videos I see a box full of differently sized words what are these?
What are ratings for?
What is the "holiday mode"?

Why can't I chat as anonymous anymore?

How do I register a new account?

In the top right hand corner click "Join our community".
Thiswill take you to the registration screen. Under "Not a member yet?"fill in your name, password, valid Email address and the security code.If you don't enter a correct Email address, you will not receive theactivation e-mail which you will need to complete the activation ofyour account.
If you didn't receive an email within 24 hours, please make sure you check your bulk/spam folders first before registering again. Also you can write in our Help Forum so you don't set up duplicate accounts.
IMPORTANT NOTE: Yahoo!, Hotmail and AOL are using overly strong spam-blocking filtersthat might stop you from receiving any emails from us. You might haveto set up your spam filters to allow mails from the @mysmelly.comdomain.
Registering with your Facebook account: After you have clicked on the "Join our community" link (you can also use the "Fconnet" button located in the same top right hand corner), click the "Connect with Facebook" button and follow the instructions.

I've registered. What can I do with my account?
Havingregistered allows you to browse the forums ads-free, and post newthreads and replies using your registered screen name. Some forums areonly visible to registered members.
You can upload a profile picture (avatar), and upload pictures into your gallery for others to see.
Youcan now also view other member's profiles and you will be able to addother members as friends and keep track of their posts and otheractivity.

How do I edit my profile?

Use the"Edit Profile" link in the top right hand corner. There you will see 6tabs which will allow you to edit your profile in many ways.

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How do I change my user name?

Send a PM to an administrator if it is absolutely necessary for you to change your user name, and they will get back to you.

What do I do if I lose my password?

Onthe log in screen there is an optionfor us to send you a replacement password through e-mail.

Can you delete my account?

Yes, contact an administrator inthe or in a PM and they will get back to you.

How do I start a new post?
Clicking on the "Forums" tab at the top takes you to the Forums page where you have two ways of posting.
Youcan either browse through this current page and chose the correct forumyou wish to post in. Click the Write a new post button.

Oryou can click the "Ask a question now" button on the left of the forumspage. A list of sections will pop up, click one of these sections toenter the post editor.
Please try to find the appropriate section for your post since this will help you find the right people to answer it.

How do I reply to a post?

Whenreading a thread click on the "reply" button on any of the posts to adda new post to the thread. This will take you to the new post windowwhich opens the editor for you to write in. Also you can click "quickreply" which is a simpler way of replying to posts and it allows you tocontinue to scroll through the thread if you want to read more thanonly the post you are replying to.

How do I make a poll?

To create a poll, simply start a new post and click on the "Poll" option, which is the third tab at the top of the editor.

How do I quote a person?
After you've hit the Reply button you will see the post you are replying to above the editor. On the right of that post you will see the "quote" button. You may also 'highlight' a part of the text and press 'Quote’

How do I include a video in a post?

Simplyinclude the full youtube link as part of the post and the software willdo the rest. Remember to leave spaces before and after the link.

How do I put pictures in a post?

You will see a link "attach an image" underneath the subject line. You can upload more than one picture at a time.

Why can't I edit and delete my posts at any time?

Thatwould be against a basic principle of discussions: you can't erase whatyou have already written and posted. Every discussion would turn into amess and couldn't be called a discussion anymore. There is a time frameof one hour in which you can edit your post, but only if there are noreplies.

Can you remove some old posts of mine, I don't want them there anymore?

Generallywe do not delete any posts inside a thread where answers have alreadybeen made. This would cause confusion and disturb the flow of thethread. It would also be unfair to the members who have taken time andeffort to help you. Requests for post deletion can always be made andwe willgladly check the individual requests. Please make sure you are awarethat we generally do not delete anything once it's posted so make sureyou still want the post there in the future.

I just posted to the forums and received a message that it was a moderated forum, and I should wait. What does this mean?

It means that it will not be posted directly, but will go to a"moderator's" section where a moderator reviews the post and willeither approve it (post it), edit it (make changes to it), or deleteit. This is to avoid misuse of certain sections on the forums.

Why are some of my posts being deleted?

The post might not have been in the correct forum and a moderator moved it,or the post did not follow our guidelines and it was deleted, or thepost was a duplicate. For any of these reasons you should get an emailinforming you of the reason if you are a registered member and you haveopted to receive Emails.

I want to find some posts that I have posted before. How can I find them?

There are two ways to find your posts and threads you've participated in.
1) Click on your name on the top right corner of this website and you will see your profile. Underneath your user name will be the number of posts you have made. Click this and it will show all your posts.
You can also find your latest posts in your profile by clicking on the "Activity" tab under your photos.
2) Mouse over the FORUMS tab at the top of the page. In the popping up menu, choose the "My Discussions" link. You'll be redirected to the list of threads you've participated in.

I marked all read by mistake, how do I undo it?

Since there is no record of your previous unread/read status it cannot be undone.

Why are anonymous posts allowed?

Itis everyone's right to remain anonymous, and some visitors areprevented from registering by their company or institution Internetpolicy. Of course we would prefer everyone to register because it ismore motivating and personal to answer a question a member has maderather than a post by an anonymous user.

Why are controversial subjects and all anonymous posts moderated?

Thethreads in Controversial tend to attract strange posts, simply becausethey tend to deal with race, religion, politics, etc. If we lifted themoderation, it would of course be possible to delete such posts later;but it would make for a very ugly atmosphere in the meantime. Same goesfor anonymous posts. We want to prevent spam, duplicate posting etc.

I have posted a question, but no one is replying, why?

Thereare a lot of posts and only so many people around to answer them.Anyone can post up an answer but many of the members feel a bit shyabout this, so most answers are coming from a fairly small group ofpeople. Everyone is here voluntarily so sometimes, unfortunately, noone has time to deal with a particular post.
Tips for getting answers!
Registerand log-in before posting - messages from people we feel we have cometo know and regular visitors will naturally be more attractive to usthan the hundreds of anonymous posts, where we don't even know that theposter will bother to come back and read our reply.
Become anactive member of the forum, answering other posts as well, and you willbecome part of our community and be more likely to get answers inreturn. Make the subject line interesting and descriptive of thecontents of the post. Just 'hello' or 'help' do not really catch theeye when you are scanning a long list of unanswered posts. Don't takeit personally, we all have busy lives, and sometimes posts just stackup and get missed due to lack of time.
In the Introduce yourself section, try answering a few requests instead ofjust posting your own, there are lots of people feeling the same waythat you do.

How do I use the galleries?

Clickingon your user name will bring you to your profile page. Your gallery isdisplayed on your profile and you can view your pictures by clicking onthem which will allow you to see comments or edit the tags etc.Also there is an upload button which allows you to upload more picturesto share with others on the forums and change their descriptions andtitles. There is another upload button under the GALLERY tab in the top menu.

How do I set my avatar/profile picture?

Youcan do this by selecting a picture in your gallery and clicking "Set asprofile photo". Also you can upload directly by clicking "edit profile"and uploading a picture from there.

Who can see my pictures?

Once you have moved your picture into the upload box, you can chose sharing options. Your options are that your pictures can be viewable by everybody, registered users or your friends only.

How can I find more info about a member?

Onthe right side of the post you can click on the name of the memberwhich will take you to their profile page. You can only view theprofile of a member if you are registered.
You can also use the search function at the top right of the page to search for a member.

How do member's status' change? Why are some users regular members, senior members etc.?

Your member status changes by the amount of posts you have contributed to the forums.
Here is a list of the membership structure:

First Steps 1 to
2 posts
Newcomer 3 to 9 posts
Junior Participant 10 to 49 posts
Participant 50 to 99 posts
Regular Participant 100 to 249 posts
Animal Admirer 250 to 499 posts
Animal Lover 500 to 999 posts
Animal Fan 1000 to 1999 posts
Animal Guard 2000 to 3499 posts
Animal Addict 3500 to ...


It seems that the ranking of a member is based solely on thenumber of postings made by that user, however, does it apply to his/herEnglish language & grammar knowledge?

Ranking is basedon number of posts. Administration also awards symbols on an individualbasis to members who have demonstrated positive qualities in the courseof their participation here:

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Administrator - A system administrator takes care of the inner workingsof the entire system. These users have the ability to promote, ban andmodify other users.
Image Moderator - A super-user who takes care of the forums. You have theability to message a moderator privately should you wish. These usershave a range of elevated privileges including the deletion, editing andmovement of posts when needed.
Image Trusted User - Trusted users are allowed to use additional capabilitiesof the site such as private messaging to all users and various otheradvanced features. You cannot join this role unless you are promoted byan administrator.

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Retired Moderator - A moderator who has retired.

These are placed under the avatar to the right of each post. Clicking on these icons in a post will show you the list of members that fall under this role. Thesedo not mean that other members, junior or otherwise, are not excellentadvisors. The site administration can only do with and monitor so manyvalued assistants. In the end, this is the internet, and you can onlysee what you read on your screen: you must consider the advice givenand decide for yourself whether it is of value to you.

How do I start a conversation (send a private message (PM)) to another member?

Eithergo to the profile of the member and you will see the option on thebottom left, or click on the mail icon next to a member's name in apost. Generally you must be friends with this member before being able to contactthem. They also have to have "Allow conversations from friends" enabled in their profile. Some members will chose to allow conversations from all users, or no one, depending on their settings in their profile.

All the notification messages are sent to my bulk boxeven though after many times I've tried to put them back to my inbox.Does anyone know why?

If this happens you need to check your junk filter settings. Usually you will find an option to add a "safe sender".

What are Tags and how do I use them?

By adding tags to your post and photos, you give information to theforums concerning what the post is about. That way other users can findyour post if they search for the tags that are relevant.

When I click videos I see a box full of differently sized words what are these?

Thatis called a tag cloud, the larger the word, the more times someone hasposted a video we relevance to that word. By clicking that word youwill pull up all videos with that tag. Clicking a word again will pullup all videos with both the first and the second word.

What are ratings for?

We’ve implemented ratings to that our members more or less chose the quality of the site. They can chose to vote pictures, comments, posts and members either Up or Down one vote.

What is the holiday mode?

You can let the community know when you will be gone for a while. We call this the holiday mode and it can be set in your profile. Your status will then be set as “Away”.

Why can't I chat as anonymous anymore?

Unfortunately we’ve had to remove the ability to chat anonymously because that luxury was being abused too much.

If you still have questions on how to use the site, feelfree to ask us in the Help Forum .

Enjoy the site!
Malta
Animal Fan 1,071